Refund Policy

Returns
Our business model is Print On Demand. When you place an order, our team starts to create the idea (by Creative Team), then Production Team continues making your items. Finally, the items will be shipped out by shipping partners (UPS, USPS, FedEx, PostNL or local carriers,…). Each order is custom made and printed on demand, therefore we do not accept returns unless there is a printing/quality issue. In the rare event that an order is shipped with a defect, we will offer a free reprint as soon as possible.

If your items have issues like bad quality, missing spelling, incorrect designs, incorrect sizing or color,… PLEASE SEND US A PHOTO OF YOUR ITEMS, this can help us to find and analyze the issues. Then we can offer the best solution for you!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Please send us an email to [email protected] to request a refund. Once we agree with the Refund request from you. We will issue a full or partial refund within 14-21 business days.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

NOTICE: Please find your case as below:

– Cancelation: You will receive the 90% REFUND. The rest 10% refund will be deducted for service fees

– Out of Stock: You will receive the 100% REFUND

– Wrong Size, Color or Shipping Address: NO REFUND

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]